1. RR email is also hosted on a server just like a website, and they at times bypass the network and the local email client. With this, the troubleshooting becomes easier.
2. You need to enter the URL of the webmail that you are using, which in this case is
www RR com.
3. Then, you will have to enter your
RR email address along with its password. If you aren’t able to log into your email account, then identify the problem. If it is because of the password, then you will have to change the password. If resetting the password doesn’t fix the issue, then you are facing ‘authentication error’, which has occurred due to the server problem.
4. Try sending a test message from your other email address to RR email and vice-versa. If the emails are being sent and received properly, then everything is all right. If not, then there is some problem with the server.
5. While testing an email could bring a number of issues to the fore, but many issues can’t be identified after the testing process. Therefore, it becomes important that you check the server because the majority of problems have a single focal point, i.e., server.
6. If you are facing issues related to SMTP or Outgoing Email Server Connection, then those are also due to the wrong server configuration.
7. If you have configured your RR email using IMAP as well as POP settings, but then, IMAP failed to work properly, then this problem is again related to the server because RR email only uses IMAP settings. You need to check email client settings because those are the ones that may be configured in a wrong way.
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